Office Information

Hours:

Sessions are by advance appointment only.

Monday: 8:30am - 5:00pm

Tuesday: 8:30am - 4:15pm

Thursday: 8:30am - 3:30pm

**On weeks where holidays fall on Mondays, the office may be open on Wednesdays. 

Visit Information:

Please complete the required forms prior to your visit so that we may take full advantage of your appointment time.

First-time visits will take between 60-90 minutes to complete. Follow-up visits are between 30-45 minutes. Patients will typically book two follow-up visits soon thereafter to continue the physical momentum in the body started on our initial encounter.   After the third visit, we will re-assess your body and decide the length of time between any subsequent appointments, if needed.  Please bring with you any imaging reports (xrays, CT scans, MRI’s, EMG’s, etc..), medication lists, and records from other doctors’ offices that you feel are important for your care.

House Calls can be made within a 10-mile radius of the office. The visit will be 1-hour long and the space provided for treatment must be smoke/pet-free. It can be indoors/outdoors, per patient's preference, and no service discounts may be applied for this service. I provide the treatment table and osteopathic hands!

What to expect after treatment:

The treatment process is not completely finished when you first get off the table. Your body physiology will continue to organize over the next several days. To support your body in this re-organization, it is best to avoid stressful or disruptive circumstances that may interfere with this re-organizational process, this includes additional bodywork, ie. massage/PT/acupuncture for 2-3 days.

Drink plenty of water  (half your weight in fluid ounces/daily if you are not fluid restricted)  for the next few days. As your tissues free up, previously trapped metabolites may be released into your bloodstream and should be flushed out of your body.

You may experience mild soreness after your treatment, this is a typical response and just means your body is adjusting.  Most people actually feel better than they have in a while and will then overdo it. Avoid this mistake, be gentle with yourself for the next few days, and allow your body time to heal and re-organize into a healthier more-balanced state.

Insurance and Payment: 

Osteopathy on Broadway, PLLC is a fee-for-service practice. Full payment is due at the time of service. While we are out of network providers for most insurances, including Medicare, there are many insurance plans that partially cover osteopathic manipulation. You have the option of receiving documentation (called a “superbill”) to submit to your insurance for partial reimbursement after your treatment. Note: It is your responsibility to speak directly with your insurance company to inquire about reimbursement rates.

10% discount for: hospital employees, LEO’s, EMS, firefighters, active military, and full-time students with proof of ID.

No discount may be used for House Call visits. 

Cancellation/No-Shows/Arriving Late:

When you book an appointment, that time is totally dedicated to you. We recommend you arrive 15 minutes prior to your appointment to ease into your gentle treatment.  If you need to cancel, we ask that you kindly give us at least 48-hours notice directly by phone or email (no texts, please) to avoid getting charged. No-shows/cancellations in less than that time, will be charged the full amount.

Anyone who arrives more than 30 minutes late for a first-time visit, may only have time for a thorough medical history to be obtained and a discussion of goals of treatment.  Anyone who arrives more than 20 minutes late for a follow-up appointment, may need to be re-scheduled and will be charged for the appointment time. Please reach out to us by phone, if you know you are running late. While we understand that emergencies do occur,we respect everyone’s appointment times and do not wish to delay the care of other patients.

Parking:

Saratoga Springs is a vibrant city, especially during track season. Please give yourself enough time to find parking prior to your appointment. Putnam Street Garage is right behind the building, between Spring St. and Putnam St. The lower level offers 3-hour parking from 9am-6pm, and the upper level offers 24-hour parking except for the spaces immediately adjacent to Harvey’s Restaurant, which are 3-hour parking.  There is also plenty of 2-hour street parking on the southern end of Broadway, just read the signs carefully to avoid loading zones. There are two handicap parking spots very close to the entrance of the building, as well.  For more information on parking, visit www.saratoga.com/aboutsaratoga/parking/

Shoes/Clothing:

We ask that you please take off your shoes upon entering the office. We find that it is both respectful and better for leaving the dirt of the outdoor at the entrance. It is also symbolic, in many cultures, for leaving the worries of the world at the door. You are welcomed to bring soft house slippers to change into once in the office.

Please wear comfortable loose-fitting clothing on your treatment day. Avoid tight leggings, skirts, or jeans. We are a fragrance-free office so please refrain from wearing any strong perfumes, using strong-scented lotions or body sprays.  Ladies, please avoid long dangling earrings that may interfere with your treatment.

Cell Phones:

We ask that you silence your phones once in the office. We have tried to create a peaceful and calm waiting area so that you can already begin to disconnect from the stress of your daily life. Take this opportunity to enjoy the time dedicated to you and your health without any external distractions.

Tea/Coffee/Refreshments:

The kitchen is closed due to COVID-19 safety policies until further notice. Thank you for understanding. 

Restrooms/Facilities:

The medical office is located on the ground (street) level and is ADA compliant. Restrooms are on the second floor and can be easily accessed by the elevator in the lobby just outside our office door.  

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